Defective machines or parts can be sent to Dr. Schleuniger Pharmatron service locations all over the world. To ensure your machine will be returned to you as quickly as possible, consider using our "call ahead service" to book the next available slot in the repair list. When you send your machine it will be serviced immediately.

Some tasks like replacing defective components of an electronics board cannot be performed on-site and requires factory repair at the manufacturer. To minimize waiting times and costs, Dr. Schleuniger Pharmatron offers an exchange program for key electronic boards.

Next: On-site repair